Slide Animal Care & Emergency Services Simply The Best 24 hour emergency care. Here, we are reimagining specialty and emergency veterinary medicine.  Get Directions

Slide San Francisco is the best city in the world. It deserves the best veterinary medicine.  The Best Medicine We set out with a belief and a dream. A belief that San Francisco pet owners deserve world class specialty and 24 hour emergency care, and a dream of a different way to do it. One that is as innovative as the community it serves. One that cuts no corners, that ignores no problems, and that settles for nothing less than the world’s highest standards of care. This is not just a specialty and emergency veterinary hospital. This is where San Fransisco goes when their pet absolutely, positively needs the best. 

Slide Innovation is in our DNA The best medicine requires the best veterinarians. We remove the geographical barriers and create a way for San Francisco pet owners to have access to top specialists. We not only connect and consult with them remotely; they come and work with us in the city on a regular basis. This allows us to tap into a talent pool that San Francisco pet owners have never had access to. It’s a model built on innovation and excellence.

Slide The Best Approach At the core of what we do is a simple idea: the best medicine comes from getting the most talented professionals in one space where they can work together, share ideas on how to build a better hospital, educate the next generation of great clinicians, and chart the future of veterinary medicine. Criticalists train Internists, Radiologists train Surgeons, and the world’s top doctors get even better. Because when your pet means the world to you, only the best in the world will do.  Reimagining Care The future is now. We have just opened our doors, and are now living our dream of bringing world-class veterinary care to the people and pets of San Francisco. Because when your pet looks into your eyes, they see a hero. We'll help you care for them like one.

The best approach

At the core of what we do is a simple idea: the best medicine comes from getting the most talented professionals in one space where they can work together, share ideas on how to build a better hospital, educate the next generation of great clinicians, and chart the future of veterinary medicine. Criticicalists train Internists, Radiologists train Surgeons, and the world’s top doctors get even better. Because when your pet means the world to you, only the best in the world will do.

Reimagining Care

The future is now. We have just opened our doors, and are now living our dream of bringing world-class veterinary care to the people and pets of San Francisco. Because when your pet looks into your eyes, they see a hero. We’ll help you care for them like one.

What your neighbors say…

Daniel Glover I had an excellent experience here. They were very upfront about everything I would experience when bringing in my cat for an emergency. Dr. Highfield clearly loves what she does and she and the wonderful staff took good care of him. She answered all my questions and put me at ease. The kitty loved it so much that he actually climbed into the carrier the day after, as if he wanted to go on his big adventure again. That speaks volumes about how he was taken care of.
Daniel Glover Chris Truglio The Aces team was so incredibly professional, empathetic, practical & with us every step of the way. Our beloved cat of 12 years suddenly fell ill with what ended up being multiple signs of cancer. Our heads were spinning with emotion, and we truly felt that Dr Black & everyone at Aces recommended what was best for us as owners and for the well-being of our cat.There was plenty of further testing that could have been done, but ultimately to no avail, and this is where Aces was exemplary in their communication by shifting their focus to the bigger picture. Read More Chris Truglio Lauren Brown I had the best experience! The entire staff was so sweet and helpful. Provided me with the exact information needed and was able to help my 16 year old dog in a timely and loving manner. With a pet emergency time is of the essence. Other bay area emergency vets were estimating 6-8 hour wait times while ACES was able to intake and check my dog within an hour of intake. Read More Lauren Brown Erin Coyne I’m sooo thankful to ACES, Dr. Snyder, and their entire veterinary team. This was the first time I had to take my kitten to urgent care and I was incredibly scared and flustered. I initially called 2 other clinics that were closer but they were either at capacity or had a 5 hour wait. I have so much respect for vets right now, especially the ones who are working emergency shifts during this nationwide vet shortage. Not only are they busy with a surplus of requests, but dealing with panicked owners in these situations cannot be easy. Read More Erin Coyne Lia Lankford Cannot thank the ACES team enough!! We brought our bullmastiff puppy this past weekend with a swollen foot. The ACES team was communicative and incredibly kind, and I did not get the sense that they were running tests or administering medication just to get the $$ (unlike other practices). They referred us out to a specialist when their exhaustive tests were inconclusive and gave us a mix of medication that helped a lot with our girl’s symptoms. Read More Lia Lankford Joshua Nelson Good experience! We arrived at around 11pm and did have to wait a while (we got home at 2:30am) but they addressed our pet's problems, and took them seriously. Price for testing matched what was estimated, and other treatments matched too. Overall a good experience, hopefully you don't need to use it but if you do, I'd recommend ACES Joshua Nelson Dan Ramos Very professional snd caring. I strongly support their practice! Dan Ramos Farrell S. I was so impressed with the doctors here. They are very knowledgeable and compassionate. That has not always been my experience at emergency/after care clinics, but this was a great place. I'd go back and definitely recommend them. Farrell S. Rose A Thank you ACES for taking such good care of my floof Tenley! I've had to bring him in twice because of random items he would ingest and we've been happy with our experience both times. I'm grateful for how professional and communicative the staff is and how they handle Tenley with such care. I also appreciate how patient they are when answering my questions and addressing my concerns - I tend to ask MANY questions out of anxiety and the staff is respectful regardless. Thank you so much ACES for being our neighborhood go-to for pet emergencies! Rose A Cynthia K Last night we had to make the hard decision to let our 16-year-old Goldendoodle rest in peace. Due to a holiday weekend, our Vet was not open. After searching online, I came across ACES - which is 24/7/365. Of course, this was very emotional, and I wanted the best for my pup and for my children and me to say goodbye. I was SO pleased at the compassion from the first call to the time we walked out of the door. The staff and vet were amazing with us. We spent the time we needed with our pup before and after the procedure. Read More Cynthia K Sarah M My cat, Fusa, had surgery at another hospital. The day after, he started having a bunch of abnormal symptoms. I scooped him up, put him in his carrier and looked on yelp for the closest, best rated ER. I called ahead and told them his symptoms and they said they could see him immediately. When I got there, they took him back right away. A little while after they assessed him, they came out to say that it looked like he had a stroke and they put him on oxygen. Read More Sarah M Olive T My beloved dog lived with kidney and liver diseases four years longer than expected. Her health took a drastic turn in her final week. We went to a different vet so we had pain medications on hand already, but one night she started whimpering. Her whimpering turned into screaming. Her medications were no longer helping, and it was 3 AM. ACES took her in right away. They didn't rush us in any step of the process, and she was able to rest peacefully. The vet reassured us that we were making a good decision for our girl and gave us all the time we needed. Read More Olive T Jennifer P I had no idea this vet existed and I am so thankful it does. My pups ended up very ill early this morning. I know we have a vet shortage right now, so I was fully prepared to take him to an out of town hospital, until I found this and even close to my hood. The staff was great and Dr. Kate Maynard called us with not just a diagnosis and treatment, but also an update while they were monitoring him. We had no issues with the drop off/pick up process even though it's in a very busy location. 5+ stars! PS... please be kind to your veterinarians. They, just like human doctors, have taken a beating during COVID. We need as many of them as possible to continue to care for our fur babies. Jennifer P Shannon L I had no idea this vet existed and I am so thankful it does. My pups ended up very ill early this morning. I know we have a vet shortage right now, so I was fully prepared to take him to an out of town hospital, until I found this and even close to my hood. The staff was great and Dr. Kate Maynard called us with not just a diagnosis and treatment, but also an update while they were monitoring him. We had no issues with the drop off/pick up process even though it's in a very busy location. 5+ stars! PS... please be kind to your veterinarians. They, just like human doctors, have taken a beating during COVID. We need as many of them as possible to continue to care for our fur babies. Shannon L Carly E Brought my puppy here when she was acting funny, pulled into the parking lot and was seen almost immediately. Victoria was very kind, intelligent and super informative. She took my puppy's vitals and was very gentle with my sweet pup. Thank you for the great service and all the good you do for the community! Highly recommend this place. Carly E “ see all reviews What your neighbors say…